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Traffic surveys without detours.

Digitized traffic surveys and passenger counting in the region of Vienna

Schuster + Schuster Traffic Infrastructure Consulting GmbH continuously conducts traffic surveys for transport companies and transport associations on buses. This includes surveys as well as entry and exit counts. In doing so, the company uses tablets in combination with the mQuest^® Traffic survey software since 2019.

Tasks include the preparation and implementation of the survey as well as the transmission of the data to the client. In 2020, projects with the client VOR could thus be successfully implemented. These surveys aim to provide an up-to-date picture of how passengers are using the service. The obtained data is the basis for revenue sharing procedures and upcoming planning tasks.

Partner: Schuster + Schuster Traffic Infrastructure Consulting GmbH
www.schuster2-consulting.at

End customer: Verkehrsverbund Ost-Region (VOR) GmbH
www.vor.at

In a nutshell

Product in use: mQuest^® Traffic
Increase in the number of interviews in buses
Cost and time savings through the replacement of paper-driven processes
Quickly customizable survey forms and flexible assignments within the task management
Error-free results without media breaks nearly in real time
100 % offline and therefore independent of WiFi or mobile data connection

Services

Provision of the survey software

Training of employees

Digitization of the survey forms

Consulting and support

Switching from paper to the mQuest^® Traffic survey software has proven to be successful. Real-time results add significant value for our customers as well as for the internal quality management. Another crucial argument in favor of digitized passenger surveys: the noticeable increase in cost-effectiveness.

Wolfgang Schuster, CEO, Schuster + Schuster TIC GmbH

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